Privacy Policy

Privacy Policy

Last updated: 2026-04-06

1. Data Controller

Eskiss, la Maison des Beaux-Arts (COCO CADEAUX SARL), 183 Boulevard Pointe des Nègres

2. Data Protection Officer (DPO)

AVRIL Pierre-Julien — eskiss972@gmail.com

3. Data Collected

We collect the following data: identification (name, email, phone), delivery address, payment data (processed by secure payment providers), browsing data (IP, cookies with consent), and order history.

4. Purpose of Processing

Your data is used for: processing and tracking orders, managing your customer account, sending commercial communications (with your consent), improving our services, and complying with legal and accounting obligations.

5. Your Rights (GDPR Articles 15-22)

You have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, object to processing, and withdraw consent at any time.

To exercise these rights, contact our DPO: eskiss972@gmail.com

6. Cookies

This site uses cookies. No non-essential cookies are placed before your explicit consent. Consent validity is 13 months maximum. You can change your preferences at any time via the "Manage cookies" link at the bottom of the page.

7. Data Retention

• Order data: 10 years (accounting obligation)
• Customer accounts: 3 years after last activity
• Prospects: 3 years after last contact
• Cookies: 13 months maximum

8. Security

We implement appropriate technical and organizational measures to protect your data: SSL/TLS encryption, restricted access, regular backups, and secure hosting.

9. Complaints

If you believe your data has been processed in violation of the GDPR, you have the right to lodge a complaint with your national data protection authority.